Chelmsford Family Practice

Primary Care for All Ages

Our team approach offers our patients consistent quality care as our providers routinely communicate with each other on the issues of patient care

and the latest breakthroughs in research.

Dear Patients,

 

We wanted to take a moment to talk about the coronavirus, COVID-19, and what steps we are taking to keep our patients and staff informed and safe.

 

Infection Control: Infection control is always important at CFP, but with the outbreak of

COVID-19, we have really focused our efforts. Our staff always makes sure to wash their hands for at least 20 seconds and to not touch their face. Our staff has been working very hard to make sure our waiting rooms and exam rooms are clean and sanitized. Our staff also has masks, gloves, and gowns that they can wear, as well as plans in place to protect them in different situations. You will also see hand sanitizer throughout our office.

We have created a separate entrance and office area for sick/urgent care visits to protect and minimize your exposure. Routine and follow up visits have been given a separate entrance and office area also and we will continue to see and schedule these visits.  We want to make sure you get the care you need. We will monitor the community’s situation and continue to work closely with Massachusetts Public Health and state and federal health authorities, along with local hospitals and health centers. 

 

Keeping in Contact: We have the ability to have visits over our patient portal/Healow for patients who are at a higher risk, such as patients over the age of 65, patients who have weakened immune systems, or patients who currently have Covid-19-like symptoms. Instead of coming to the office for the visit, we would schedule these patients for a televisit. We will also keep in contact with our patients through our patient portal, as well as sending notices through text and posts on social media. If you are not yet signed up with our patient portal, now would be a good time to do so. Using the portal allows you to send messages to your health care team, as well as request refills and appointments. If you would like to sign up, please call 978-251-3159.

If you have a fever, cough, or shortness of breath, we ask that you call us at 978-251-3159 and speak with one of our nurses before coming into our office. This is important in helping to contain the spread of the virus. The nurse will talk to you about your symptoms and give you instructions.

 

Testing: We have a limited number of testing kits, so only those that show symptoms and meet MA DPH criteria will be evaluated to see if they meet the guidelines for testing. If anyone comes to our office and is showing signs of the virus, they will be masked and taken to an exam room right away. A clinician wearing protective gear will examine them. Once the exam has been done, the room will be thoroughly cleaned. Again, we ask that you call

978-251-3159 first so that we can fully prepare for your visit. 

 

Self-Quarantine Guidelines: Many people may not have symptoms or have a mild version of COVID-19, but they can still spread the virus to others. Self-quarantine is important as it helps stop the spread of the disease. It not only prevents others from being sick, but it can also save lives. Data from other countries show that children are not usually hard hit by this virus, but if they or others in your home have a confirmed case, they should be kept at home.

  • Stay at home for 14 days, and avoid contact with other people. This includes work (or school), taking public transportation, running errands, or having visitors. Family and friends can drop off essentials like food, but should not come into contact with you.

 

  • Self-monitor during the 14 days. If symptoms start and/or worsen, contact your clinician by phone for instructions. Do not show up at the office without calling first.

 

  •  Try to stay away from others in your home. Wear a mask when going into shared areas, cover coughs and sneezes, wash hands often for 20 seconds, and avoid sharing household items. Regularly clean high-touch areas such as door handles and faucets. Masks for home use are more available to the public and, if worn properly and regularly, will help protect others in your home.

 

We hope this information is helpful to you and gives you an idea of how seriously we take our role in keeping our community healthy. With your help, we can safely get through this challenge to the health of our community.

 

Respectfully,  

Chelmsford Family Practice

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10 Adams Street 

North Chelmsford, MA 01863

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